AHCA/NCAL Silver Quality Award Workshop10/17/20241pm10/18/20243:30pm
Venue
Jefferson City, MO 65109
Date & Time:
Thursday, October 17: 1:00 p.m. – 5:00 p.m.
Friday, October 18: 8:30 a.m. – 3:30 p.m. (including a working lunch)
Continuing Education: 11.0 Administrative CEUs
This workshop will provide participants in-depth training on the AHCA/NCAL Silver Quality Award Application process, gaining valuable insights into how to effectively navigate the requirements. The session will also provide technical guidance, covering the technical requirements and re-certification policies associated with the Awards Program. Attendees will have the opportunity to explore and understand the Silver Quality Award Criteria in detail, and develop a structured framework for their Quality Award Application. Additionally, ongoing support is offered through bi-weekly consultations to assist throughout the application writing process.
A recent 2024 Silver Quality Award Winner from Missouri shared their experience, stating, “The Quality Award Process demands significant time and effort, but the improvements seen in our community make it worthwhile. The coaching sessions provided by MHCA were exceptional—clear, easy to follow, and well-structured. I highly recommend these training sessions to any facility navigating the Quality Award Process.”
Session Highlights:
- In-depth Training: Gain valuable insights into the AHCA/NCAL Silver Quality Award Application process.
- Technical Guidance: Understand the technical requirements and re-certification policies of the Awards Program.
- Criteria Review: Explore and learn about the Silver Quality Award Criteria.
- Application Framework: Develop a structured framework for your Quality Award Application.
- Ongoing Support: Benefit from bi-weekly consultations to assist you throughout the application writing process.
Instructors:
Renee Ridling, M.S., L.N.H.A., Renee is the current Executive Director at Gingerbread House, Inc. Renee has been passionate about long-term care since she joined the industry in 1992. Renee has managed Residential Care, Assisted Living and Skilled Nursing Facilities in her career. Renee also serves as an AHCA/NCAL National Quality Award Senior (Silver) and Master (Gold) Examiner. Renee and one of her previous facilities achieved AHCA’s highest level of recognition by being the first facility in Missouri to receive the Gold-Excellence Quality Award several years ago. She has coached numerous facilities in achieving the Bronze and Silver Award. Her experience as an examiner and as an award recipient will provide valuable insight and guidance to participants in this introductory course on how to understand and apply for this award.
Michelle Walters, Michelle began her career with the Missouri Health Care Association (MHCA) in September of 2005 where she trained in several areas before finding her passion in the education department. As the Director of Education, Meetings & Events, Michelle strives to provide MHCA members with the most up to date educational offerings. Michelle became an AHCA/NCAL Senior Examiner over 5 years ago in hopes to assist more MO facilities on their road to achieving the Silver Excellence in Quality award.